Karman Chan

Inclusive Digital Wallet – a field guide on enhancing the user interface design of an everyday object

The purpose of this study is to build upon past work on digital wallets to establish design requirements for an inclusive digital wallet(s). This research takes an inclusive design approach to define the design requirements, such that the design will be suitable for a wide range of people. The literature review shows a limited number of studies on how textile wallet design informs the design of digital wallets. This research contributes to this topic by combining the concepts of Inclusive Design with the AEIOU framework and Human-Artifact Model to reimagine the design of digital wallets. Rich qualitative information regarding habits and existing textile wallet preferences was gathered by conducting semi-structured interviews with potential users who had visual and dexterity challenges. Three different forms of digital wallet designs were also evaluated during the interviews. The results are presented to provide a new understanding of digital wallet design in the domain of Inclusive Design. http://openresearch.ocadu.ca/id/eprint/141/